Toast's Hassle Free Help Desk - 12 May 2011
With numerous generic email addresses, all of Toasts customer support inquiries had to me manually routed to the correct departments. Logicalwares help desk solution has assisted in making Toast’s processes a lot more straightforward and hassle free. By routing automatically, Toast can save time and money by replying to customers faster and improving their overall customer service. When Toast experiences significant increases during peak periods, they can now easily increase and decrease users when needed making these stressful times much easier to manage.