Hear from our residents: Ayisha & George’s experience

Aiysha & George’s experience

Both graduating from university in the last two years, Aiysha and George were looking for a home they could make their own, without having to foot the bill of a substantial mortgage. They both knew they wanted to live on the outskirts of Manchester, however most properties weren’t to their taste and the spaces they were finding would often need work to meet their needs… until they found our Simple Life properties.

Attracted by the modern, new-build, low-maintenance home, they appreciated that from their very first chat with Simple Life, it was clear they’d be able to make the space their own. Deciding on the ‘Our Lady’s’ neighbourhood, they loved that the location allowed them to travel to Manchester Victoria in just 15 minutes by train, while also offering a rural setting for switching off and enjoying weekend walks in the countryside.

Speaking to us, the couple revealed that the kitchen sold the house to them. Aiysha said:

“It’s got an open-plan kitchen diner with big [sky]lights in the ceiling that fill the room with light in the summer.”

George also added that they find it to be a really sociable part of the house, making it perfect for the couple who  enjoy entertaining.

Something we’re always proud to receive positive feedback on is our level of support and community investment. Since we’re people-focussed, it’s so important to us that our residents  feel safe and part of their communities –and they know we’re on hand for support throughout the tenancy , whether that be a maintenance update or a Simple Life event in their neighbourhood.

Our My Simple Life app is at the core of all communications. Not only does it offer guides and support to residents , but it also gives them access to our FixFlo maintenance portal, exclusive retail discounts and offers, as well as a neighbourhood forum to connect with their neighbours

George said:

“There’s a section on the app that includes all the manuals for the washing machine, oven and fire alarms in the house. So, if we’ve had an issue, it’s so easy to go on the app and solve the problem quickly.”

Aiysha added:

“We use FixFlo as well. So, if we ever have any problems, we go on the app and put those in, and they tend to be solved really quickly. George put one in not long ago and they were here the next day.”

Aiysha and George are loving their new home so much that they recently recommended Simple Life to one of their friends. Hear more about what they had to say by watching the full video below.

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